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SugarCRM

www.sugarcrm.com

CRM Open Source Business & Social CRM Software

Sugar is affordable and easy to use business CRM, designed to help your business communicate with prospects, share sales information, close deals and keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support.

As an open-source, web-based CRM solution, Sugar is easy to customize and adapt to your changing needs. Ideal for small and medium-sized companies, large and government organizations, Sugar can run in the Cloud or on-site.

Products
Services
Training
Case Studies

SugarCRM Products

Complete CRM Application

With SugarCRM, your entire company shares the same timely, accurate information.

CRM Mobile Mobile Access SugarCRM anywhere, anytime

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Sales Automation Increase productivity, accelerate sales cycles and reduce surprises

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CRM Marketing Generate more leads, align with sales and measure effectiveness

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CRM Support Improve customer satisfaction and keep costs under control

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Social CRM Integrate SugarCRM with Social Media

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CRM Email Integration Align and track employee and customer communication

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CRM Reporting Monitor and measure key metrics across your business

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CRM Platform Extend SugarCRM to match your business processes

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Global CRM Access Sugar in 22 languages

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Project and Activity Management Keep track of all your projects and team activities.

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SugarCRM Services

SugarCRM offers a range of professional services to make your CRM initiative successful, including:

Jumpstart Packages

Jumpstart packages are designed to help new customers springboard their productivity through professional assistance with initial set-up, configuration and knowledge transfer. SugarCRM’s studies with thousands of our customers suggest that you will see better results more rapidly by taking advantage of this service. You’ve made an important investment in the technology to enable your CRM needs. Now get the professional assistance to help ensure you hit the ground running. The package is split up into 3 sections: a discovery session, followed by a setup and configuration session and a review session to end the day.

These sessions are delivered remotely. Times are approximate and may be modified as agreed between SugarCRM and Customer. Our Remote Jumpstart session is not a substitute for proper CRM training. SugarCRM also recommends Administrator and End User Training to complement your Jumpstart session.

Data Migration

Data migration packages provide a seamless and cost effective way to transition to SugarCRM from other CRM providers.
By-the-Hour Guidance

This service is available if you need help with a particular design or technical issue, or if you’re in need of best practice assistance about a particular Sugar capability. (Minimum five hour commitment).